I never knew you could get alterations at Nordstrom until three things happened. One, I started getting clothes from Trunk Club (sadly, now closed down).
Two, I joined The Nordy Club, the Nordstrom rewards program. Rewards including earning points towards “free” alterations at Nordstrom. Also, you get benefits during the annual Nordstrom Anniversary sale.
And, three, I got a Nordstrom card. One of the card’s benefits included free basic alterations. Actually, I should add another point to all of this: my friend Jen has been devoted to getting her clothes tailored for years. In addition, she’s been a devout Nordstrom customer.
Finally, I put two and two together to realize that she was getting all of this tailoring done at Nordstrom. One last thing: Jen also turned me onto the benefits of having a Nordstrom credit card.
This includes getting a $40 bonus Nordstrom Note (their rewards certificate) when you are approved and make your first purchase on the same day. And, yes, you can–and should–use your Nordstrom card to pay for alterations. But I’m getting ahead of myself.
The purpose of this article is to answer the most common questions people have about getting clothes tailored at Nordstrom. My answers are based on my firsthand experience having everything from dresses to denim altered at Nordstrom. In addition, my husband has had suits and trousers tailored here, too.
Overview of alterations at Nordstrom
So, how do you go about getting clothes altered at Nordstrom? Easy. You make an appointment at the Nordstrom nearest you.
You can do this by calling your local store. Or, you can make the appointment online, as I did recently.
There are a handful of different kinds of alterations you can get at Nordstrom. Let me outline them here.
Basic alterations at Nordstrom
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These basic alterations include hemming. This is usually free for Nordy Club members and credit card holders.
Plus, hemming fits into the category of express alterations. This is something Nordstrom can do in a day, when you pay an express fee.
Men’s tailoring services
My husband recently took advantage of the men’s tailoring services after losing weight. He had two suits that needed taking in.
They were in good shape. Plus, they were expensive suits that were worth keeping albeit once they were tailored to fit.
The Nordstrom tailor took in the waist of his pants, tapered the legs and altered the jacket so it wasn’t hanging off of him. Plus, with the tailoring, his old fashioned, conservative suits suddenly looked modern and new.
Tailoring for women’s special occasion dresses
I took advantage of tailoring service after receiving two co*cktail dresses from Trunk Club (RIP!). Both almost fit perfectly. However, they just needed some nipping and tucking.
Also, one of these dresses, a fit and flare dress from 1901 brand, a Nordstrom store brand, had big bows on the shoulders. These bows were not flattering with my big bust. So I had the seamstress remove them during the alteration. You can see the before and after here.
Denim tailoring
Found the perfect pair of jeans at Nordstrom but they’re too long? No worries.
Nordstrom’s alterations team can take care of them for you. In fact, you have a few options for hemming and other tailoring of jeans at Nordstrom.
With hemming, you have four hem options:
- Plain
- Topstitched
- Original hem
- Raw hem finishing
In addition, the tailors can make waist adjustments as well as taper the legs of your jeans. Levi’s Tailor Shop also repairs and hems jeans.
Clothing repairs
Part of the alteration services at Nordstrom includes fixing and repairing clothing you already own. They just ask that your clothing is freshly laundered before you bring it in.
In fact, when my husband brought in the two suits for alterations, he also brought a pair of slacks. Recently, he’d gotten up from his office chair and caught the front pockets of the pants on the chair’s arms. Instantly, the pockets ripped.
They are wash-and-wear trousers. So we cleaned them at home before our alterations appointment at Nordstrom. As I mentioned, that’s because Nordstrom requires all garments that you haven’t just purchased to be clean before you bring them in.
Nordstrom express alterations
This was a new service to me–express alterations. In fact, when we went to the store to pick up Bill’s suits, I noticed the signage for express alterations. Here’s what you need to know about same day tailoring and in-store alterations at Nordstrom.
- One, Nordstrom can hem a pair of pants the same day or for the next day for a $10 express fee.
- Two, Nordstrom can also alter other pieces of clothing for next-day pickup. However, the rush fee for expediting your tailoring is $25. This is in addition to the regular alterations fee.
- Finally, if you want these express alterations in two to four days, you’ll still pay a rush fee. It’s still $10 for hemming (at that point, get it the same or next day, am I right?). However, for general merchandise, waiting a few extra days knocks the express fee down to $15.
How long do Nordstrom alterations take
Outside of the express tailoring mentioned above, you should expect your Nordstrom alterations to take about two weeks. Sometimes that timeframe is longer.
For example, last month my husband had to wait almost four weeks for his alterations to be complete. That’s because the tailors at our local Nordstrom were short staffed. Too many people were getting sick, and they couldn’t get alterations done in two weeks as promised. However, the next time we dropped off clothing for tailoring, we got a text that they were ready before two weeks were up.
How much do alterations cost at Nordstrom
Since I’ve just outlined the rush fees for express alterations, now is a good time to get into the nitty gritty of how much Nordstrom’s alteration services cost. This information was accurate at the time I wrote this article. Also, I should point out that Nordstrom has three categories of clothing. Each has different prices for alterations.
One is regular price merchandise that a Nordy Club member purchased at Nordstrom. Two is regular price merchandise that a non-Nordy Club member purchased at Nordstrom. And, three, is sale and outside merchandise. That’s why I’ve included ranges here.
- Hemming; $15+
- Taking in a waist: $17
- Tapering legs/letting them out: $14-$25
- Sleeve tailoring (jackets, coats, dresses, shirts): starts at $17
- Side adjustments (jackets, coats, dresses, shirts): starts at $17
- Buttons (moving or adding button holes): $5 and $10 each, respectively
What we paid for our alterations at Nordstrom
Like I mentioned, my husband had brought two suits and a pair of trousers to be altered at Nordstrom. They were all from Jos A Bank.
It’s important to note that his tailoring wasn’t just taking in a waist or hemming pants. There was a lot more done. So the price list above is just the starting point for each part of an alteration.
Because Bill had so much more done, one jacket’s tailoring was $95 and the other was $74. They were two different jackets that fit differently.
However, the pants both cost $58 to tailor. Finally, we paid $53 for the ripped pants to be repaired.
Could we have paid less at a local dry cleaner? Probably. However, the quality of the alterations was far above what we’d ever experienced anywhere else before.
Free alterations at Nordstrom
As I mentioned, Nordy Club members and Nordstrom card holders qualify for free alterations at Nordstrom in certain instances. Here is a list of the clothing items and the free services when it comes to in-store alterations and tailoring:
- Pants hems (open bottom and pre hemmed)
- Jeans hemming (open bottom and pre hemmed)
- Skirts waist (taking in or letting out)
- Pants waist tailoring
- Plain sleeve tailoring on suit coat, sport coat, blazer and raincoat
- Side adjustments on suit coat, sport coat, blazer as long as they’re plain, non vented
- Moving front buttons on a coat
Tailoring on non-Nordstrom clothing
As I mentioned, you can bring your own clothing to be tailored. However, there is a benefit to having clothes purchased at Nordstrom tailored at Nordstrom — some of that tailoring could end up being free.
For example, if you’re a member of The Nordy Club and you just need basic alterations, such as hemming, it’s likely going to be free. In addition, if you’re a Nordstrom card holder like I am and have achieved Influencer or Ambassador status, then you can earn up to $200 and $300, respectively, towards tailoring services. You get your tailoring “reimbursed” to you as Nordstrom Notes.
Finally, there are certain items that Nordstrom stores will not alter or tailor. One, used, dirty clothing. Two, any, items that you purchased in store on clearance. And, three, purchases from Nordstrom Rack stores with tags still attached.
This article explains the differences between Nordstrom vs Nordstrom Rack.
Alterations at Nordstrom Rack
Believe it or not, some U.S. and Canada Nordstrom Rack stores also offer tailoring services.
I was under the (false) impression that you could get alterations at Nordstrom department store locations only. I’m happy to report I was wrong. Now, it’s not every single Nordstrom Rack store that offers alterations. So, I can’t tell you, off the top of my head, if the Nordstrom Rack near you is included in the list.
Getting alterations at Nordstrom Rack
As far as how alterations work at Nordstrom Rack, it appears that it’s offered on a walk-in basis. Also, you cannot get the free hemming or tailoring services at Nordstrom Rack like you can at Nordstrom full-service department store locations.
So, keep that in mind. Finally, you will have to pay for all alterations at Nordstrom Rack. You cannot “cash in” Nordstrom Notes or alteration credits here.
Here are other department stores and retailers that have tailoring services.
Nordstrom Rack U.S. locations with alterations and tailoring
However, I did some digging on the Nordstrom Rack website. In the end, I came up with this list of more than 200 Nordstrom Rack locations in the United States that do have alteration services.
They’re listed here in alphabetical order by state. Then, they appear by location, alphabetically. Overall, there are many more Nordstrom Racks that offer this service than locations that do not. That’s good to know.
Here are new Nordstrom Rack store locations opening soon.
Alabama store locations
Birmingham
Nordstrom Rack River Ridge
Alaska Nordstrom Rack stores with tailoring and alterations
Anchorage
Nordstrom Rack Midtown Mall
Arizona Nordstrom Rack locations with alterations
Phoenix
Nordstrom Rack The Shops At Town and Country
Nordstrom Rack at Desert Ridge Marketplace
Scottsdale
Nordstrom Rack Scottsdale Promenade
California Nordstrom Rack locations with alterations
Bakersfield
Nordstrom Rack The Shops at RiverWalk
Brea
Nordstrom Rack Brea Union Plaza
Burbank
Nordstrom Rack Burbank Empire Center
Cerritos
Nordstrom Rack Plaza 183
Chino
Nordstrom Rack Chino Spectrum Towne Centre
Costa Mesa
Nordstrom Rack Metro Pointe at South Coast
Daly City
Nordstrom Rack Serramonte Center
Dublin
Nordstrom Rack Persimmon Place
East Palo Alto
Nordstrom Rack East Palo Alto
El Segundo
Nordstrom Rack El Segundo
Emeryville
Nordstrom Rack East Bay Bridge Shopping Center
Folsom
Nordstrom Rack Palladio
Fremont
Nordstrom Rack Pacific Commons Shopping Center
Fresno
Nordstrom Rack Villaggio Retail Center
Glendale
Nordstrom Rack Glendale Fashion Center
La Jolla
Nordstrom Rack The Shops at La Jolla Village
Laguna Hills
Nordstrom Rack Laguna Hills Mall
Laguna Niguel
Nordstrom Rack Laguna Niguel
Long Beach
Nordstrom Rack Long Beach Exchange
Nordstrom Rack Marina Pacifica Mall
Los Angeles
Nordstrom Rack Beverly Connection
Nordstrom Rack FIGat7th
National City
Nordstrom Rack Plaza Bonita
Novato
Nordstrom Rack Vintage Oaks
Ontario
Nordstrom Rack Ontario Mills Mall
Orange
Nordstrom Rack Outlets at Orange
Pasadena
Nordstrom Rack Hastings Village
Pleasant Hill
Nordstrom Rack Sunvalley Shopping Center
Porter Ranch
Nordstrom Rack Porter Ranch
Redlands
Nordstrom Rack Mountain Grove
Redondo Beach
Nordstrom Rack South Bay MarketPlace
Riverside
Nordstrom Rack Riverside Plaza
Roseville
Nordstrom Rack Creekside Town Center
Sacramento
Nordstrom Rack Howe ‘Bout Arden Center
San Diego
Nordstrom Rack Carmel Mountain Plaza
Nordstrom Rack Mission Valley
San Francisco
Nordstrom Rack Market Street
San Jose
Nordstrom Rack Westgate Mall
San Marcos
Nordstrom Rack Grand Plaza
Santa Clarita
Nordstrom Rack The Promenade at Town Center Valencia
Santa Rosa
Nordstrom Rack Coddingtown Mall
Temecula
Nordstrom Rack Commons at Temecula
Thousand Oaks
Nordstrom Rack Janss Marketplace
Tustin
Nordstrom Rack Tustin Market Place
Upland
Nordstrom Rack Colonies Crossroads
Vacaville
Nordstrom Rack Nut Tree Village
West Covina
Nordstrom Rack West Covina Mall
Woodland Hills
Nordstrom Rack Topanga
Colorado locations with tailoring
Boulder
Nordstrom Rack Twenty Ninth Street Shopping Center
Denver
Nordstrom Rack Cherry Creek
Fort Collins
Nordstrom Rack Foothills Mall
Lakewood
Nordstrom Rack Belmar
Lone Tree
Nordstrom Rack Park Meadows
Westminster
Nordstrom Rack The Orchard
Connecticut location with tailoring
Farmington
Nordstrom Rack West Farm Shopping Center
Delaware store location
Newark
Nordstrom Rack Christiana Fashion Center
Florida locations with alteration services
Aventura
Nordstrom Rack The Promenade Shops
Boca Raton
Nordstrom Rack University Commons
Bradenton
Nordstrom Rack The Shoppes at University Town Center
Brandon
Nordstrom Rack Lake Brandon Plaza
Clearwater
Nordstrom Rack Clearwater
Fort Lauderdale
Nordstrom Rack 1600 Commons
Jacksonville
Nordstrom Rack The Markets at Town Center
Kendall
Nordstrom Rack The Palms at Town and Country
Miami
Nordstrom Rack Miracle Marketplace
Nordstrom Rack The Shops at Midtown Miami
Naples
Nordstrom Rack Mercato
Orlando
Nordstrom Rack Millenia Crossing
Sunrise
Nordstrom Rack The Oasis at Sawgrass Mills
Tampa
Nordstrom Rack Tampa
West Palm Beach
Nordstrom Rack Palm Beach Outlets
Winter Park
Nordstrom Rack Winter Park Square
Georgia stores with tailoring
Alpharetta
Nordstrom Rack North Point MarketCenter
Atlanta
Nordstrom Rack Buckhead Station
Buford
Nordstrom Rack The Mall of Georgia Crossing
Dunwoody
Nordstrom Rack Perimeter Expo
Hawaii store locations
Honolulu
Nordstrom Rack Hyatt Centric Waikiki Beach
Nordstrom Rack Ward Village Shops
Idaho store location
Boise
Nordstrom Rack Boise Towne Square
Illinois locations with alteration services
Algonquin
Nordstrom Rack Algonquin Commons
Chicago
Nordstrom Rack Lincoln Park
Nordstrom Rack The Shops at State and Washington
Kildeer
Nordstrom Rack Kildeer Village Square
Lombard
Last Chance Clearance Store Yorktown Center
Norridge
Nordstrom Rack Harlem Irving Plaza
Northbrook
Nordstrom Rack Northbrook
Oak Brook
Nordstrom Rack The Shops at Oak Brook Place
Orland Park
Nordstrom Rack Orland Park Place
Rosemont
Nordstrom Rack Fashion Outlets of Chicago
Schaumburg
Nordstrom Rack Woodfield
Skokie
Nordstrom Rack Shops At Orchard Place
Vernon Hills
Nordstrom Rack Vernon Hills
Indiana stores with tailoring
Indianapolis
Nordstrom Rack Rivers Edge Shopping Center
Schererville
Nordstrom Rack Schererville
Kansas location with tailoring
Lenexa
Nordstrom Rack Orchard Corners
Kentucky store location
Louisville
Nordstrom Rack Shelbyville Road Plaza
Louisiana store locations
Baton Rouge
Nordstrom Rack Mall of Louisiana
Lafayette
Nordstrom Rack Ambassador Town Center
New Orleans
Nordstrom Rack The Outlet Collection at Riverwalk
Maine store location
South Portland
Nordstrom Rack Maine Crossing
Maryland locations with tailoring
Annapolis
Nordstrom Rack Annapolis Harbour Center
Baltimore
Nordstrom Rack Canton Crossing
Columbia
Nordstrom Rack Columbia Crossing
Gaithersburg
Nordstrom Rack Gaithersburg
Lanham
Nordstrom Rack Woodmore Towne Centre
Towson
Nordstrom Rack Towson
Massachusetts locations with tailoring
Boston
Nordstrom Rack Newbury
Braintree
Nordstrom Rack Marketplace at Braintree
Burlington
Nordstrom Rack Middlesex Commons
Danvers
Nordstrom Rack Liberty Tree Mall
Framingham
Nordstrom Rack Shoppers World
Millbury
Nordstrom Rack The Shoppes at Blackstone Valley
Westwood
Nordstrom Rack University Station
Michigan locations with tailoring
Ann Arbor
Nordstrom Rack Arborland Center
Auburn Hills
Nordstrom Rack Great Lakes Crossing
Grand Rapids
Nordstrom Rack Centerpointe Mall
Novi
Nordstrom Rack Novi West Oaks
Troy
Nordstrom Rack Troy Marketplace
Minnesota locations with tailoring and alterations
Bloomington
Nordstrom Rack Mall of America
Maple Grove
Nordstrom Rack Arbor Lakes
Minneapolis
Nordstrom Rack Crystal Court
Saint Louis Park
Nordstrom Rack Shoppes at Knollwood
Woodbury
Nordstrom Rack Woodbury CityPlace
Missouri store locations
Manchester
Nordstrom Rack Manchester Highlands
St. Louis
Nordstrom Rack Brentwood Square
Nevada locations with tailoring and alterations
Henderson
Nordstrom Rack Stephanie Street Center
Las Vegas
Nordstrom Rack Downtown Summerlin
Reno
Nordstrom Rack Redfield Promenade
New Jersey stores with alteration and tailoring services
Bound Brook
Nordstrom Rack Chimney Rock
Cherry Hill
Nordstrom Rack Towne Place at Garden State Park
Eatontown
Nordstrom Rack Crossroads at Eatontown
Lawrenceville
Nordstrom Rack Mercer Mall
Livingston
Nordstrom Rack Livingston Center
Paramus
Nordstrom Rack Bergen Town Center
Rockaway
Nordstrom Rack Rockaway Commons
Wayne
Nordstrom Rack Wayne Town Center
New York store locations with alteration and tailoring services
Albany
Nordstrom Rack Colonie Center
Amherst
Nordstrom Rack Boulevard Consumer Square
Brooklyn
Nordstrom Rack Fulton Street
Garden City
Nordstrom Rack The Gallery At Westbury Plaza
Manhasset
Nordstrom Rack Manhasset Center
New York City/Manhattan
Nordstrom Rack 31st & 6th
Nordstrom Rack Union Square
Staten Island
Nordstrom Rack Staten Island
Syracuse
Nordstrom Rack Destiny USA
White Plains
Nordstrom Rack White Plains
North Carolina stores with alteration and tailoring services
Charlotte
Nordstrom Rack Carolina Pavilion
Durham
Nordstrom Rack Renaissance Center
Ohio locations with tailoring
Beavercreek
Nordstrom Rack The Greene
Cincinnati
Nordstrom Rack Rookwood Pavilion
Columbus
Nordstrom Rack Easton Market
Nordstrom Rack Sun Center
Lyndhurst
Nordstrom Rack Legacy Village
Westlake
Nordstrom Rack Crocker Park
Oklahoma location with tailoring
Oklahoma City
Nordstrom Rack Belle Isle Station
Oregon Nordstrom Rack locations with tailoring
Beaverton
Nordstrom Rack Cascade Plaza
Clackamas
Nordstrom Rack Clackamas Promenade
Eugene
Nordstrom Rack Oakway Center
Hillsboro
Nordstrom Rack Tanasbourne Town Center
Portland
Nordstrom Rack Cascade Station
Nordstrom Rack Downtown Portland
Pennsylvania stores with alteration and tailoring services
Allentown
Nordstrom Rack Hamilton Crossings
King of Prussia
Nordstrom Rack King of Prussia Town Center
Lancaster
Nordstrom Rack Shoppes at Belmont
Langhorne
Nordstrom Rack Lincoln Plaza
Philadelphia
Nordstrom Rack Chestnut Street
Pittsburgh
Nordstrom Rack The Block Northway
Rhode Island store location
Warwick
Nordstrom Rack Warwick Mall
South Carolina store locations with alteration and tailoring services
Columbia
Nordstrom Rack Harbison Court
Greenville
Nordstrom Rack Magnolia Park
Mount Pleasant
Nordstrom Rack Bowman Place
Tennessee Nordstrom Rack locations with tailoring
Brentwood
Nordstrom Rack Brentwood Place
Memphis
Nordstrom Rack Poplar Commons
Texas store locations with alteration and tailoring services
Arlington
Nordstrom Rack The Parks at Arlington Mall
Austin
Nordstrom Rack Gateway
Cedar Park
Nordstrom Rack The Parke
Dallas
Nordstrom Rack Gallery on the Parkway
Nordstrom Rack The Shops at Park Lane
El Paso
Nordstrom Rack The Fountains at Farah
Frisco
Nordstrom Rack The Centre at Preston Ridge
Houston
Nordstrom Rack Bunker Hill
Nordstrom Rack Willowbrook Mall
Plano
Nordstrom Rack Preston Shepard Place
San Antonio
Nordstrom Rack Alamo Quarry
Nordstrom Rack The Rim
Sugar Land
Nordstrom Rack Market at Town Center
Sunset Valley
Nordstrom Rack Sunset Valley Shopping Center
Webster
Nordstrom Rack Baybrook Square
Utah store locations
Farmington
Nordstrom Rack Station Park
Orem
Nordstrom Rack University Crossing
Sandy
Nordstrom Rack Commons at South Towne
Virginia stores with alteration and tailoring services
Arlington
Nordstrom Rack Pentagon Centre
Springfield
Nordstrom Rack Springfield Town Center
Sterling
Nordstrom Rack Dulles Town Crossing
Vienna
Nordstrom Rack Tysons Corner
Virginia Beach
Nordstrom Rack Pembroke Mall
Woodbridge
Nordstrom Rack Potomac Mills
Washington DC store location with tailoring
Nordstrom Rack Downtown DC
Washington State stores with alterations
Auburn
Nordstrom Rack The Outlet Collection
Bellevue
Nordstrom Rack Bellevue Lincoln Square
Nordstrom Rack Factoria Mall
Lynnwood
Nordstrom Rack Golde Creek Plaza
Seattle
Nordstrom Rack Downtown Seattle
Nordstrom Rack Northgate
Spokane Valley
Nordstrom Rack Spokane Valley Plaza
Tacoma
Nordstrom Rack Tacoma Mall
Tukwila
Nordstrom Rack Southcenter Square
Wisconsin store locations
Madison
Nordstrom Rack West Towne Crossing
Wauwatosa
Nordstrom Rack Mayfair Collection
Alterations at Nordstrom Rack in Canada
There are 13 Nordstrom Rack stores in Canada.
Of them, six have alterations and tailoring services.
Those locations are:
Alberta store location with tailoring
Edmonton
Nordstrom Rack South Edmonton Common
British Columbia store location with tailoring
Langley
Nordstrom Rack Willowbrook Shopping Centre
Ontario store locations that offer tailoring services
Mississauga
Nordstrom Rack Heartland Town Centre
Ottawa
Nordstrom Rack Ottawa Train Yards
Toronto
Nordstrom Rack One Bloor
Vaughan
Nordstrom Rack Vaughan Mills
Express alterations at Nordstrom Local
Nordstrom has smaller footprint stores called Nordstrom Local. I mentioned Nordstrom Local in my article that compares Nordstrom with Nordstrom Rack. These Local locations aren’t for shopping, per se. Nordstrom refers to them as service hubs where you can return merchandise, pick up an online order and get express alterations.
Where will you find Nordstrom Local locations? Right now they’re just in New York City and the Los Angeles area.
In New York, they’re in two Manhattan neighborhoods. They are the Upper East Side and the West Village.
In California, you’ll find Nordstrom Locals in the following places:
- Brentwood
- Manhattan Beach
- Melrose
- Newport Beach
Final thoughts on alterations at Nordstrom
To recap, our family has used Nordstrom’s tailoring services a couple of times now. I’ve had two women’s dresses, purchased through Trunk Club, tailored at the store. And then my husband had two suits tailored and a pair of trousers repaired. These were items he did not buy at Nordstrom.
Look for the Alterations & Tailoring link at the bottom of the Nordstrom.com website to make your appointment. Finally, here is my review of working with a Nordstrom personal shopper. And yes, I ended up needing alterations on the clothes I bought.
